Becoming a successful CSP starts here

Designed specifically for partners who want to get their share of the immense cloud market opportunity, the CSP program enables you to sell all of Microsoft’s best-in-class cloud solutions, including Office 365, Azure, and OneDrive. As an official Microsoft CSP Distributor, Resello facilitates companies with CSP aspirations as well as companies who have already achieved this status. There are many reasons to choose Resello as your preferred partner in your CSP journey, including the fact that we’re one of few companies worldwide that also offer Azure Stack to CSP partners!

CSP models: Direct or Indirect?

Partners who would like to join the CSP program and sell Microsoft cloud solutions to their customers can choose from one of two models, each with their own benefits and requirements. As a Microsoft CSP Indirect Provider, Resello can support CSP Indirect Resellers (in Europe) and CSP Direct Bill Partners (worldwide).

Direct Bill Partner (worldwide*)

As the name implies, partners who choose this model will work directly with Microsoft and are responsible for the entire customer relationship.

In order to meet Microsoft’s support, billing, and invoicing requirements, Direct Bill Partners must have a mature infrastructure that can handle these and more customer-facing processes. This requires a substantial investment for many companies. Direct partners also have to meet an annual purchase volume and other strict requirements.

Indirect Resellers (in Europe*)

Many resellers prefer the indirect model and partner with a CSP Indirect Provider (like Resello) for the support and billing infrastructure they need to sell through CSP.

The indirect model is a good fit for partners who want to fully leverage the benefits of selling Microsoft cloud solutions with a short time to market without having to make a large upfront investment. Indirect Resellers still build strong relationships with their customers, but offload Microsoft’s support and billing requirements to a specialized Indirect Provider.

*As a CSP Indirect Provider Resello can support CSP Direct Bill Partners worldwide and CSP Indirect Resellers in the following European countries: Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, The Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Isle of Man, Jersey, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, The Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, The United Kingdom and Vatican City

Real-life business benefits

Sell industry-leading cloud solutions alongside your own offerings! As a CSP partner, you own the entire customer lifecycle, buy licenses on a per-per-use basis, quickly scale up and down as necessary, and benefit from immediate provisioning. The CSP program also lets partners set their own prices and profit margins.

Examples of industry-specific benefits

Hosting companies

Add world-renowned Microsoft cloud solutions to your portfolio, target new market segments, and put your business on a fast growth track!

Your advantage: as a hosting company you’re already used to selling subscriptions, billing your customers on a regular basis, and providing high-quality support on the products you offer. This makes becoming a CSP and selling Microsoft cloud services a logical – and profitable – next step.

Telcos

Upselling and cross-selling have obvious benefits, especially for companies with a large customer base like telcos.

Deepening the relationship with your existing customers is an excellent way to increase customer lifetime value and boost profits. And by becoming a CSP, it’s easy to get customers started on Microsoft products and upsell them to more high-profit products or value-added services along the way.

Service Providers

Becoming a CSP direct partner requires a high volume commitment which not all companies can meet. Luckily, there is an alternative.

By choosing Resello as your CSP Distributor, you can start selling Microsoft cloud services without having to meet high upfront investment requirements. Also, you won’t have to commit to a minimal purchase volume. Simply pay as you go instead! You can start or stop licenses whenever your customers need them.

CSP requirements

Microsoft has six general requirements for becoming a Direct Bill Partner:

An active support contract

CSP direct partners will need to sign-up for an active support contract. Starting with the Advanced Support for Partners (ASfP) plan, this will cost companies a minimum of $ 15,000 a year.

Automation platform

CSP direct partners are required to have a platform for automated provisioning, billing, and configuration of cloud solutions. This platform has to use the CSP APIs and the self-service portal. CSP indirect partners are allowed to partner with a CSP Distributor like Resello to meet these platform requirements.

Purchase volume

CSP direct partners must meet an annual purchase volume amounting to USD 300.000 or more. There are no yearly purchase requirements for CPS indirect partners.

Regular assessment

CSP direct partner must be prepared for monthly reporting and calls with account management at Microsoft on their performance of revenue and growth.

Offer added value

CSP Direct partner will need to offer at least one managed service, IP service or a customer solution application that adds value, build around or on top off Microsoft’s cloud solutions.

ITIL oriented customer support

CSP direct partners will then be assumed to be able to answer at least 80% of all questions and support demands from their end-customers themselves, without contacting Microsoft.

Requirements for CSP Indirect Resellers – none!

As an Indirect Reseller in Microsoft´s CSP program, you can offload all of these requirements to Resello instead of having to meet them yourself. Go to market faster and start selling almost immediately! Sign up in minutes and you’ll be an official indirect partner in the CSP program in 2-3 days. Become an CSP Indirect Resellers at Resello – our highly trained staff is ready to guide you through the entire process!

Why choose Resello?

Invested in your success – literally

Our cloud business automation platform makes selling IT solutions easy. The platform itself is free – you only pay for the products you sell. In other words, we’re only successful if your business is successful. That´s the power of this partnership: we truly care about our customers’ business growth and are literally invested in your success.

Since two minds are be better than one, just imagine what a team of cloud enthusiasts can do for your business. Benefit from our unique industry knowledge and unleash your business’s full CSP potential!

Benefits include:

No upfront investments: start small and grow big.

Use our easy-to-use APIs and platform instead of building it yourself.

Large selection of cloud solutions available for cross-selling & bundling.

Insight in usage and separate invoices for your customers and/or business units.

Custom-built business automation tools for CSPs

Resello is a cloud distribution platform that helps service companies run a successful cloud business. As a CSP Indirect Provider, Resello can deliver Azure, Microsoft 365, Office 365 and more to CSP Direct Bill Partners (worldwide) and CSP Indirect Resellers (in Europe).

Furthermore, the Resello Cloud Marketplace offers a wide variety of cloud solutions, including Acronis Cyber Cloud and Vade Secure. Everything you need to enhance your upsell, cross-sell, and bundling strategy in one place! You can even add your own products or third-party products.

You can easily automate your business through our easy-to-use and well-documented API and use the self-service area to provision and manage customers, products, and usage in one place.

Platform features include:

Pricing and billing (fixed and percental markups per resource type)
Different invoice billing options (prepaid, postpaid and/or hybrid scenarios)
Customer risk profile management
Tenant and subscription management
Customer user rights for unmanaged and managed scenarios

Customer self-service portal
White-labeled storefront
Balance threshold (for Azure)
Plans & SLA contracts for managed services

Benefit from our pay-as-you-go model

Our automation platform is offered free of charge, without up-front investments or set up fees requirements. As our partner, you only pay for what you sell to your customers and provision through our platform. The more successful you are, the more successful we are. It's that simple.

Free selfservice

webshop storefront

Multi-currency, -tax rule

and -payment options

Full insight into deposits,

usage, and spend

Only pay for what you

sell to your customers

Easily set prices and

define your margins

No up-front investments,

no set up fees

Ready to accelerate your business?

Interested in Microsoft CSP? Schedule a demo with us. We will walk you through the Resello platform, answer any questions you might have and talk about how we can support your business.

Schedule a demo

Ask me about Microsoft CSP

Got a quick question? Contact me directly about Microsoft CSP.

Jolle Klos
Account Manager

csp@resello.com
+31 88 002 8200