Resello integration with Autotask
Autotask is a complete IT business management platform, designed to drive success for MSPs. Its features range from project and account management to billing and service desk functionality. The integration with Resello enables Autotask users to use the Resello automation platform to provision Microsoft CSP solutions, such as Office 365 and Microsoft 365 subscriptions.
Request a Autotask integration
Easy set up
Easily set up the integration with support from your account manager. Fill in your Autotask API key and get an overview of all mandatory fields, such as ‘contract billing preference’ and ‘Contract period time’, prefilled with data from Autotask. All fields can be changed where necessary.
Provisioning and billing
Use the Resello automation platform to provision Microsoft CSP solutions such as Office 365 and Microsoft 365. The integration supports creating, upgrading, downgrading and deletion of subscriptions for both new customers created in Resello or existing customers imported from Autotask. Common task act as shortcuts for the most used functions, such as importing an account from Autotask to Resello.
Customer data is automatically synchronized between Resello and Autotask. You decide which data source is leading, Autotask or Resello. Billing data gets automatically pushed through the integration to Autotask ready for invoicing. A sync overview gives you insight into synchronization status, with error reporting and retry functionality.
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