Resello joins Pax8

Answers to frequently asked questions

What is the announcement?

Today, on July 6, we are excited to announce that Resello has become part of Pax8.


What is Pax8?

Pax8 is a cloud-services distributor based in Denver, Colorado, that operates in the United States, Canada and the UK. Since its founding in 2012, the company has grown rapidly and has been listed in the Inc. 5000 four years in a row among America’s fastest growing companies. As a born-in-the-cloud company, Pax8 simplifies the buying journey, empowering its partners to achieve more with cloud technology.


Why does Resello join Pax8?

Resello and Pax8 share a focus to accelerate cloud adoption through technology. We strongly believe that their focus on simplifying the way you buy, sell, and manage cloud matches Resello’s mission to make ‘as-a-service’ easy to understand, sell and manage. Moreover, Resello’s values strongly align with Pax8’s dedication to culture and employees.


Why has Pax8 acquired Resello?

Pax8’s mission is to be the world’s favorite marketplace for technology professionals to buy cloud products. Through this acquisition, Pax8 can expand their business to over 40 European countries, with Resello as their Pan-European distributor offering localized support in over 15 languages.


When is this taking effect?

Immediately. Resello is now a part of Pax8.


Is Resello changing its name?

We will continue to operate under the Resello brand until we have completed the transition of all current partners to the Pax8 Platform.


Will this impact my current business with Resello?

No. All existing contracts you have with us will remain in place. Our team will continue to support you on any Microsoft, Acronis and/or Vade cloud services you have purchased from us in the past.


Will this impact my future business with Resello?

Yes, absolutely! In a very positive way. By combining our strengths we can offer you more resources to solve the challenges you face in the digital age, so you can better automate, add value, and reach new growth trajectories.

We will be announcing more exciting updates that will positively affect your business over the course of the next weeks and months. So stay tuned for more!


Will this change the way I purchase, provision and manage cloud services?

Yes, but not straight away. We will start the transition of all of our current partners to the Pax8 Platform over the next months. Before we do this, we will reach out to each of our partners individually, to guarantee a smooth transition. That way you will soon be able to benefit from new and innovative technology.


Will this change the conditions we have on Microsoft CSP, Acronis Cyber Cloud or Vade?

No. We will continue to honor any existing contract with you as a Microsoft CSP Indirect Reseller, Acronis Service Provider or Vade Partner purchasing via Resello as your distributor.


What are my customers going to notice?

Our goal here is simple. As far as your customers and any existing cloud services you provide them with are concerned, this news should not impact them at all.

What your customers might notice is that, because of Resello joining Pax8, you will be able to better support your customers with cloud services from additional vendors in our expanding portfolio of product categories and solution areas.


Do I keep the same Account Manager?

Yes! Resello will continue to support partners across Europe in 15+ languages with the same team, and they are equally as excited about this news as we are. Also, we are actively hiring new people to support our growing partner base.

My company (also) services customers in the US or Canada. Does this mean I can purchase cloud services via Resello for that market as well?
Yes. You will be able to purchase licenses and subscriptions for that region via Pax8. If you’d like to learn more about this, please contact your Account Manager.


Will this impact the Autotask integration that my business is currently using?

We will continue to support our partners using our Autotask integration, and will soon transition them to the Autotask integration offered by Pax8. Before we do this, we will reach out to each of our partners individually, to guarantee a smooth transition.


Will this impact your WHMCS module for Microsoft CSP that my business is currently using?

We will continue to support our partners using our WHMCS module, and will transition them to the WHMCS module offered by Pax8. Before we do this, we will reach out to each of our partners individually, to guarantee a smooth transition.


I still have some questions. Who can I speak to?

We’d be happy to answer your questions. Please get in touch with your Account Manager and he/she will be happy to help you out.


My business is not a Resello partner yet. Can I sign up?

Yes, absolutely! If you are as thrilled about these developments as we are (and you should be!), we’d be happy to call you back as soon as we can tell you all about the exciting things we have planned. Please fill out the form below, and one of our Account Managers will reach out to you soon.


 

Join our today

Partners from all over Europe already run their cloud businesses on the Pax8 Platform. Become one of them today!

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How can we help you?
contact@resello.com   |   +31 8800 28200